Manager la RSE dans un environnement complexe
La complexité croissante de l’environnement induit une vision systémique des entreprises. Ces dernières sont ainsi placées au cœur d’interactions entre parties prenantes (salariés, investisseurs, opinion publique, etc.) aux objectifs divers, parfois contradictoires. Faire de la RSE (responsabilité sociale/sociétale des entreprises) un axe stratégique, donne les clés de compréhension de l’écosystème formé par les nombreuses parties prenantes. Cette approche est appliquée ici aux services et établissements sociaux et médico-sociaux qui font face à un environnement en pleine mutation : allongement de la durée de vie, introduction de technologies innovantes et coûteuses pour l’accompagnement et la prise en charge de publics fragiles, rationalisation des ressources financières, fort contrôle exercé par les tutelles, apparition d’investisseurs privés, exigences croissantes des usagers en matière de qualité ou d’éthique, etc. Pour mieux comprendre comment les dirigeants et leurs équipes peuvent répondre à la pression de leur environnement et des parties prenantes qui le composent, tout en faisant de la qualité de l’accompagnement et des soins leur préoccupation première, l’ouvrage propose de répondre aux questions suivantes : - quels sont les concepts et outils d’aide à la formalisation de la RSE, en particulier pour les organisations sociales et médico-sociales ? - quelles sont les parties prenantes des organisations sociales et médico-sociales et quelle peut être leur place dans la stratégie RSE ? - comment piloter la performance sociétale des organisations sociales et médico-sociales, avec quels outils et quels indicateurs ?
Corporate Social Responsibility and the Welfare State
Over the past four decades many European welfare states have seen an increasing involvement of the commercial sector in their mixed economies of welfare. One aspect of this development that has yet to be fully understood in social policy analysis is the engagement of businesses to address social problems, such as social exclusion, through activities labelled as 'corporate social responsibility' ('CSR'). Although CSR has gained increasing currency on both national and international policy agendas since the 1990s, it remains a topic which is predominantly researched in business schools and from a business perspective. This book aims to redress this imbalance by focusing on the social aspect of CSR. Based on interviews with a wide spectrum of people who work with CSR professionally in England, Denmark and in the EU Commission, the book argues that when CSR is linked to social exclusion it is a way of renegotiating responsibilities in mixed economies of welfare. The book also offers a comprehensive historical understanding of CSR as it traces the emergence and development of CSR in West European welfare economies as diverse as England, Denmark, Sweden, Norway, Germany and France. By situating CSR within the conceptual framework of the mixed economy of welfare and using Historical Institutionalism as a theoretical perspective to explore and explain the relationship between the welfare state and CSR, this book makes an innovative contribution to critical debates in comparative social policy.
The Age of Responsibility
This landmark book shows how the old model of corporate sustainability and responsibility is being replaced by a second generation movement that goes beyond the outmoded approach of CSR as philanthropy or public relations concern to a more authentic, stakeholder-driven model. The author describes the new concept and mission of the new movement and explains its agenda in a succinct guide that will be useful for CSR professionals, including managers, consultants, academics, and non-governmental organizations.
The Design of Business
Most companies today have innovation envy. Many make genuine efforts to be innovative: they spend on R&D, bring in creative designers, hire innovation consultants; but they still get disappointing results. Roger Martin argues that to innovate and win, companies need 'design thinking'.
The Knowledge Creating Company
In a world where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. The best companies survive by consistently creating new knowledge, disseminating it widely throughout the organization, and quickly leveraging it in their business processes and their products. In The Knowledge-Creating Company, Ikujiro Nonaka shows how your company can exploit its knowledge to continually innovate and reinvent itself in the face of relentless change. Since 1922, Harvard Business Review has been a leading source of breakthrough management ideas-many of which still speak to and influence us today. The Harvard Business Review Classics series now offers readers the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world-and will have a direct impact on you today and for years to come.
Poverty and Insecurity
How do men and women get by in times and places where opportunities for standard employment have drastically reduced? Are we witnessing the growth of a new class, where people exist without predictability or security in their lives? What effects do flexible and insecure forms of work have on material and psychological well-being? This book examines and challenges these questions.
Entrepreneurship and Small Business
Entrepreneurship& Small Business examines how firms develop from start-up, both tracing growth and exploring failure. It studies entrepreneurs - what motivates them, how they manage and lead, and how certain defining characteristics they possess can help shape the businesses they run. The book outlines good management practice for students and encourages and develops entrepreneurial skills. Clearly structured and accessibly presented, the comprehensive coverage includes accounting control and decision-making, as well as chapters on family businesses, corporate, international and social entrepreneurship. Case insights, long case studies and discussion scenarios are used to practically demonstrate how concepts are implemented in successful small and growing companies. Burns' text is ideal for undergraduates, MBA students, and students taking specialist postgraduate modules on Entrepreneurship, Enterprise, Small Business Management and New Venture Creation within business and management courses.
State Legitimacy and Development in Africa
Englebert argues that differences in economic performance both within Africa and across the developing world can be linked to differences in historical state legitimacy.
Economic Facts and Fallacies
Economic Facts and Fallacies exposes some of the most popular fallacies about economic issues-and does so in a lively manner and without requiring any prior knowledge of economics by the reader. These include many beliefs widely disseminated in the media and by politicians, such as mistaken ideas about urban problems, income differences, male-female economic differences, as well as economics fallacies about academia, about race, and about Third World countries. One of the themes of Economic Facts and Fallacies is that fallacies are not simply crazy ideas but in fact have a certain plausibility that gives them their staying power-and makes careful examination of their flaws both necessary and important, as well as sometimes humorous. Written in the easy-to-follow style of the author's Basic Economics, this latest book is able to go into greater depth, with real world examples, on specific issues.